We guarantee that when you receive our award winning products, they will arrive in satisfactory condition, and of the highest quality provided we are given accurate shipping information. Stonie’s packages will not be forwarded by our shipping agents. Our guarantee is voided for orders in which we are given an incorrect address.
Your order will be filled exactly as ordered whenever possible. However, if a shortage of a certain item does necessitate a substitution, we reserve the right to substitute in which case we guarantee an equal or greater value item.
Stonie’s accepts, American Express, Discover, Mastercard, and Visa.
We collect no information about you, other than information automatically collected and stored, when you visit our web site unless you choose to provide that information to us.
Information Automatically Collected and Stored
When you browse through any web site, certain information about you can be collected such as the name of the domain you use to access the Internet (for example: AOL,Yahoo,etc.), the pages you visited, and the address of the web site from which you came to visit us. We use this information solely for statistical purposes and to help us make our site more useful to visitors.
Personally Provided Information
You do not have to give us personal information to visit our web site. You may, however, provide us with additional personal information in order that we may email you store specials or new product information.
How We Ship the Perfect Package
- Stonie’s products are carefully packed in a container designed for it’s contents.
- The product is held at the perfect temperature to maintain freshness prior to shipping.
- We do all this to ensure delivery of the highest quality product possible. We pack all of our expertise into every package!
We require you to provide an accurate street address and zip code or PO Box if applicable. To expedite most orders, please provide a commercial location for the receiving party. All orders will ship via USPS or UPS. We ship products on Tuesday’s and Friday’s. In most instances, orders will be processed on the business day following the day your order has been placed. In the event that we are out of stock on some or all of your order, the order will be held until it can be shipped in full. This stands as long as there is a reasonable timeline for the product to be back in stock. If the product is not in stock within a reasonable time, Stonie’s reserves the right to substitute the item for an item of equal or greater value.
- Special delivery that is not included in our regular delivery.
- Sorry, no international deliveries.
- State tax is charged on shipments delivered within the State of Missouri.